Virgin Atlantic will cover all new and existing bookings with free COVID-19 insurance for up to £500 000 (R11m).

In the event that a traveller becomes ill with COVID-19 while travelling with the airline, costs will be covered, regardless of the trip’s duration or destination.

The insurance policy is fulfilled by Allianz Assistance and covers emergency medical and associated expenses while abroad totalling £500 000 (R11m) per customer with no excess payment required.  It also covers expenses incurred up to £3 000 (R66 560) if a customer is denied boarding, at either departure or destination, or has to be quarantined due to a positive test or suspected infection during a trip.

Customers booked to travel from August 24, 2020 up to and including March 31, 2021 will automatically receive the new COVID-19 cover.

Cover also applies to customers travelling on a Virgin Atlantic ticket on flights operated by a partner airline or a joint venture carrier (Delta Air Lines or Air France-KLM).