Air France and KLM offer flexible booking options amid coronavirus outbreak
Since the outbreak of the COVID-19 virus, Air France and KLM have been doing everything possible to assist their customers and allow them to postpone or cancel trips planned to/from areas with a risk of exposure.
The airlines are now going further and extending these measures to their entire network for upcoming reservations and bookings already made. Customers can modify their booking at no extra cost if they wish to do so.
Under these terms, for all Air France or KLM tickets purchased on or before March 31, 2020, for travel between March 6 and May 31 2020, regardless of original ticket conditions and destination, it will be possible to postpone tickets at no extra cost until May 31 to the same destination and in the same travel class.
Passengers who wish to postpone tickets, change their destination or cancel their journey after May 31, 2020, will be offered a non-refundable voucher valid for one year on all Air France and KLM flights.
This measure also applies to all tickets already issued for travel between March 6 and May 31, 2020.